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Tag "time warner cable"

Hey guys, I just wanted to give you all a heads up. As far as I can tell, there was a price hike in our Time Warner cable bills for August 2010 here in Rochester. I don’t remember getting a warning about it, but I also don’t tend to read their letters that usually start with them stroking themselves off.

Here is my last bill the nazis sent me compared to my current bill. Sneaky how they changed it around a bit so the details are hidden and it almost seems like I am saving money! Again, I didn’t change anything on my plan at all.

Last Month
Basic Tier … 7.39
Standard Service … 43.58
Digital Programming … 5.06
Digital Set Top Terminal … 7.00
Remote Control … 0.30
DVR Service … 10.95
Road Runner … 31.08
Road Runner Turbo … 7.74
Digital HD Tier … 4.95

Subtotal: 118.05
After Tax: 122.67

This Month (August 2010)
Watch’n'Surf Package … 111.95
You’ve Saved $16.30 by subscribing to this package!
DVR Service … 10.95
Road Runner Turbo … 9.95
Digital HD Tier … 4.95

Subtotal: 137.80
After Tax: 142.98

Thanks for saving me money guys!

Anyways, dropping cable is long overdue. I will miss it probably once every 2 weeks when I have that moment where watching sports center would have been nice, but there is no way to justify this sort of expense on something that is used so infrequently. It really does suck that there are no other outlets to get, say, ESPN, but I have my podcasts and the internet and hulu and netflix. What else do I need? Certainly not worth it.

Drop cable boys!

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Click for a larger image, and I really just wanted another reason to use the time warner cable tag in a negative context.

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Time Warner Cable is at it again folks:

Here we go again.  Stop the Cap! reader Oscar noticed a tiny message on his most recent bill from Time Warner Cable stating the company had ‘updated’ their Subscriber Agreement.  Oh yes they did:

6. Special Provisions Regarding HSD Service

(ii) I agree that TWC or ISP may change the Maximum Throughput Rate of any tier by amending the price list or Terms of Use. My continued use of the HSD Service following such a change will constitute my acceptance of any new Maximum Throughput Rate. If the level or tier of HSD Service to which I subscribe has a specified limit on the amount of bytes that I can use in a given billing cycle, I also agree that TWC may use technical means, including but not limited to suspending or reducing the speed of my HSD Service, to ensure compliance with these limits, and that TWC or ISP may move me to a higher tier of HSD Service (which may result in higher monthly charges) or impose other charges and fees if my use exceeds these limits.

(iii) I agree that TWC may use Network Management Tools as it determines appropriate and/or that it may use technical means, including but not limited to suspending or reducing the Throughput Rate of my HSD Service, to ensure compliance with its Terms of Use and to ensure that its service operates efficiently. I further agree that TWC and ISP have the right to monitor my bandwidth usage patterns to facilitate the provision of the HSD Service and to ensure my compliance with the Terms of Use and to efficiently manage their networks and their provision of services. TWC or ISP may take such steps as each may determine appropriate in the event my usage of the HSD Service does not comply with the Terms of Use.  I acknowledge that HSD Service does not include other services managed by TWC and delivered over TWC’s shared infrastructure, including Video Service and Digital Phone Service.

Read more about it here, here, and here.

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Also: insults to my intelligence, douchebags:

Time Warner Cable Charts a New Course on Consumption Based Billing

Measurement Tools to be Made Available

(New York, NY) — Time Warner Cable (NYSE:TWC) today announced it would alter plans to test Consumption Based Billing, shelving the trials while the customer education process continues.

Time Warner Cable Chief Executive Officer Glenn Britt said, “It is clear from the public response over the last two weeks that there is a great deal of misunderstanding about our plans to roll out additional tests on consumption based billing. As a result, we will not proceed with implementation of additional tests until further consultation with our customers and other interested parties, ensuring that community needs are being met. While we continue to believe that consumption based billing may be the best pricing plan for consumers, we want to do everything we can to inform our customers of our plans and have the benefit of their views as part of our testing process.”

Time Warner Cable also announced that it is working to make measurement tools available as quickly as possible. These tools will help customers understand how much bandwidth they consume and aid in the dialog going forward.

Britt added, “We look forward to continuing to work with Senator Schumer, our customers and all of the other interested parties as the process moves forward, to ensure that informed decisions are made about the best way to continue to provide our customers with the level of service that they expect and deserve from Time Warner Cable.”

Once again; Fuck you, Time Warner Cable.

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Looks like Time Warner Cable has thrown out their proposed pricing tiers in Rochester all test markets. Chuck Schumer gave Time Warner a call and let them know that he didn’t want Rochester part of the testing. They listened.

Rochester 1, Time Warner Cable 0

[Source: 13wham.com]

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